Now enjoy Comprehensive Insurance Coverage with each order you place with us.
Comprehensive insurance covers your lost or confiscated parcel during transit. You will get your order packed beautifully in a professional cardboard box which possibly ensures the best protection from dispatch to delivery of your order.
Here are the key benefits of our Comprehensive Insurance Coverage:
- One Time free shipment of your order if your parcel is lost and not reached to your doorstep within 30 working days or if it gets total damaged during transit.
- Excellent packing that protects your order from dispatch to delivery
- Frequent email updates of your order until you receive your order.
Must Note: To avail the Insurance benefit, you must make sure to provide correct postal address and presence of someone to receive the order when it comes. We encourage you to double-check your shipping details to avoid delivery failure.
How to Claim:
Our customer support team is happy to help you.
Contact us at [email protected] with your order number or query.
You will get the confirmation email from our end shortly after receiving your query.
We settle a claim after cross-checking the status of your order from the postal service in your neighbourhood. It may take about 3 to 5 business days to re-process or re-shipped the order.
GenMedicare ensures the dispatch of your Free Re-Shipment with best and fastest shipping option available along with a new tracking number.