CVV is an anti-fraud security feature to help verify that you are in possession of your credit card. For Visa/MasterCard, the three-digit CVV number is printed on the signature panel on the back of the card immediately after the card’s account number.  The four-digit CVV number is printed on the front of the card above the card account number.

Make sure that our charge appears in your card statements as per our information in mail, so, during your credit card statement; make sure that it’s from AllDayGeneric

Please note that the information is submitted via SSL secured, encrypted page and that there is no risk of fraud.

We accepts Visa, MasterCard, Discover, Check/ Money orders or you can pay by Echeck (for USA customers only) & online banking (for 34 countries) for larger orders (more than $500 USD), we also consider the use of a wire transfer/ check/ money order however you should contact us click for mail before placing such an order.

Sending in a check or money order for your online medication is the slowest way to send us payment and as a result it will affect the speed of your order. We will be unable to process the order until payment has been received and depending on the country you are sending the payment from and whether you are a new or existing customer, there may be even further delays while we wait for the payment to clear. We recommend that if you are sending payment for your medication by mail, you should always use a registered service preferably with a tracking number so we can trace it in case of delays.

Credit cards can be refused for a number of reasons, many of which are out of both your and our control. When you place an order with a credit card, the information you submit goes directly to our merchant bank at which point it is tested through various fraud. The following are the main reasons of decline transactions:

If the billing and shipping address are different: in this situation, the card-issuing bank may stop the transaction to avoid suspect fraud cases. It is also a possibility that your bank has declined the transaction because it’s an international transaction.

If you are using a card from a different state (or country) where the card was actually issued: this happens if your card was issued at your address but you are using the same from a different state or country. In such a case, you may contact us and place the order.

As you can see, there are many channels your transaction must pass through before it is accepted and if there is a problem with even one of them your entire transaction for your online medication will be declined. In the event it is declined, please give us mail to confirm the order. Please note that some banks will require your authorization after they accept the charge from our company. For example, if you normally use your card only in USA and your bank suddenly sees a transaction from overseas they may think that the transaction is suspicious and wish to speak with you before allowing it to go through. In this case, they may call you to confirm or you may need to call and alert them of your approval. We recommend you check with your bank after placing an order just to make sure everything went through successfully. It is important to note that all credit cards processing through are done inside the USA.

If you were double charged please accept our sincerest apologies. Sometimes there is a communication error between our website and the bank and as a result the website will automatically try again causing a double charge. Many times we will notice this before you do and refund you immediately, however if you notice the error before us then let us know and we will issue the refund without delay.

It can take up to seven to ten business days for your refund to show up on your credit card. Many times it will show up in only three business days but sometimes there are bank delays that are out of our control and for this we apologize in advance. If you have not received your refund in seven to ten business days then please are sure to contact us right away so we can follow up with the bank and find out why.